Jet 2 has cancelled my flight. Treat yourself to one of our ultra-luxurious, five-star Indulgent Escapes. For the freedom of your own space and the perks of a package holiday, choose Jet2Villas. If a member of my party cant travel, what are my options? Malta (MLA) Add Holiday Essentials. Our customer ratings have averaged above 4.5/5 for several years now on Feefo, one of the UKs biggest review websites. Online check in However, if you only have one 22kg bag, you can't distribute this across multiple bags. Please note that seat prices vary depending on the location and route. Need help with your group booking? From here, you can either get a PDF boarding pass sent to you or save it to your device. What terminal do I go to for Twilight Check-in and is there a dedicated desk? By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. You can rest assured knowing all our partner carriers are carefully selected to meet strict IOSA and EASA safety standards and provide the same great service youre used to. To find out more about security, local laws and the latest travel information for your holiday destination, visit FCDO Travel Aware website Keep up to date with current health information for your destination: Health and Medical Advice, Jet2holidays: 2022-23 Jet2holidays Limited - A subsidiary of To find out more about security, local laws and the latest travel information for your holiday destination, visit FCDO Travel Aware website Keep up to date with current health information for your destination: Health and Medical Advice, Jet2holidays: 2022-23 Jet2holidays Limited - A subsidiary of 4. {{ errors.first('shortlist-menu-forgotten-password-email') }}. Holiday Companies Survey that asked thousands of Which? What is my hand luggage allowance? Please make sure you pre-book to avoid disappointment and disruption to your travel plans. If you want to cancel your holiday, you can do so at any time. Based on more than 70,000+ reviews, were rated as Excellent on Trustpilot. Customer Satisfaction. So for two names to change on a return booking it's 140. UK Government advice changes and it becomes illegal for you to go on a holiday abroad. Look no further than Jet2Villas. Can I change my seats once I have booked and paid for them? If you've purchased a policy from Jet2Insurance on or after 30 June 2022 and need to make a claim, please call AXA on 0204 517 9888 (open Monday-Friday 09:00-17:00 UK time). {{ errors.first('shortlist-menu-sign-up-email') }}, {{ errors.first('shortlist-menu-sign-up-password') }}, {{ errors.first('shortlist-menu-sign-up-password-confirm') }}. Jet2.com won Best Airline UK and Best Low-Cost Airline Europe and thats four years in a row! By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. Please check your email and password are correct. If youve given us your email address, your holiday documents will be sent directly to that, 28 days before your holiday. Please try again and confirm the email permission, or alternatively you can create a Jet2holidays account using your preferred email address. Your villa, return flights, 22kg baggage and hire car are all included to make things easier for you! Save on your villa holiday and get your private villa, return flights, 22kg baggage and car hire all included in one package. Dalaman (DLM) Your checked-in baggage allowance is 22kg per person (excluding infants). Which is why all our holidays are ABTA and ATOL-protected, for your peace of mind. Youll also need to pay an excess baggage fee, which is 12 per kg. Jet2 plc, Free Child Places for families of 3 or more*, ({{destination.resortCount}} {{destination.resortText}}). Our Manage My Booking facility allows you to make simple amendments to your booking without the need to call us. Please remember to print off your boarding passes or download them to your device. {{ errors.first('shortlist-menu-sign-up-email') }}, {{ errors.first('shortlist-menu-sign-up-password') }}, {{ errors.first('shortlist-menu-sign-up-password-confirm') }}. You can also bring a small, personal item onboard (such as a handbag, laptop bag or airport purchase), as long as it fits underneath the seat in front of you. Hi all. You can unsubscribe at any time. Plus, as an added thank you for your dedication and hard work . Want to amend or cancel? If youre thinking of cancelling your holiday, you can also cancel online. 8. While logged in, you can make amendments like adding in-flight meals, selecting specific seats, making name changes, and check in online. The Foreign, Commonwealth and Development Office (FCDO) advises against all but essential travel to your destination in the seven days before your departure. If you've got an urgent query, please WhatsApp us. Youll just go to the terminal on your boarding pass. Book your Jet2holiday including flights, accommodation and transfers for just 60pp deposit. You can make date changes at Manage My Booking, through our Call Centre or at our airport sales desks. What happens if I want to cancel my holiday? . Look no further than Jet2Villas. Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included! Do I need to call you to make amendments to my booking? What happens if I haven't pre-booked my assistance? If you're definitely flying Jet2 then be aware that you can only do airport check-in if you've paid for that option. Save, compare and share all the holidays you love with at-a-glance shortlists. Go on, you deserve it. Call our dedicated team on 0800 408 5596 and choose option 2 between 8.30am - 8.30pm Monday to Friday, 8.30am - 5.30pm on Saturdays and 9am - 6pm on Sundays. Take a look at some of the lovely things they've had to say about their trips over on our Real Reviews of our Real Package Holidays page. If you are calling to make a payment, please call 03308089734 - our new queue-jumping, automated payment line. You'll be taken to the Jet2holidays website. You can make payments, add Holiday Essentials like reserved seats and in-flight meals, see your holiday documents, check in online and get your boarding passes. This email address is already being used. Then print your boarding pass or send it to your smartphone. To make a special request after you've booked your holiday, simply log into Manage My Booking and select Special requests under the More tab on the navigation bar at the top of the page. 2. 1. If any member of your party needs special assistance, at the airport or in resort, please visit our Special Assistance hub to find out more. This is payable at the time of the change and is non-refundable. Calls cost 7ppm plus your phone company's service charge. Simply log in and select Cancel booking from the menu. To find out more about security, local laws and the latest travel information for your holiday destination, visit FCDO Travel Aware website Keep up to date with current health information for your destination: Health and Medical Advice, Jet2holidays: 2022-23 Jet2holidays Limited - A subsidiary of Can I cancel or amend my booking? o Mines, grenades and other explosive military stores This button displays the currently selected search type. You cant make any changes once youve checked in online. More than 70,000 of our customers have left reviews about their experiences with us on Trustpilot, one of the worlds most renowned review platforms. There are currently no entry requirements to any of the destinations we travel to, or to the UK. 9. We're booked to travel to Zante next month with Jet 2 from London Stansted - myself, my wife and our 12 year old son. Save on your villa holiday and get your private villa, return flights, 22kg baggage and car hire all included in one package. Look no further than Jet2Villas. Can I make changes to my holiday after Ive booked and what are the charges? Jet2 plc. Or you can check in at the airport three hours before your scheduled departure. You can speak to a member of our team at the airport who will be happy to give you a printed boarding pass for free. . How can I be sure where my party are seated? UNLIMITED Acqua Verde Waterpark included! Age is on date of return. We do understand that unintentional mistakes can sometimes happen. Treat yourself to one of our ultra-luxurious holidays. 1.10 The VAT number for BAL is GB 687903777 . You should request any amend or cancellation at least three days before your departure. Please try again, or alternatively you can create a Jet2holidays account using your preferred email address. 2. When a flight is operated by one of our partner carriers, youll still receive our famously friendly in-flight service. You can let us know at any time if you no longer want to receive emails by clicking here. Total booking cost charged by Jet2holidays: 70+ days: Loss of deposit: 69-57 days: 30%: 56-43 days: 50%: 42-29 days: 70%: 28-15 days: 90%: 14 days or less: 100%: Save, compare and share all the holidays you love with at-a-glance shortlists. Save on your villa holiday and get your private villa, return flights, 22kg baggage and car hire all included in one package. Objects with a sharp point or sharp edge objects with a sharp point or sharp edge capable of being used to cause serious injury, including: o Items designed for chopping, such as axes, hatchets and cleavers We process your data in accordance to our, www.reactiveclaims.com/RegisterClaim.aspx, Duration (extension or reduction of departure or return date), Date (changing both dates to earlier than original departure date), Date (changing both dates to later than original departure date), 30% cancellation fee of total holiday cost, Accommodation, destination, or departure airport (same dates). 9. Whilst our published admin-fees Best Airline - UK 2020. Save. Browse fantastic deals all-year round and stay up to date for the best Jet2holidays offers. You can cancel your holiday via Manage My Booking. However you choose to holiday, youll get your hotel, return flights, transfers + 22kg baggage all included. Online check in If you made a booking by mistake, we may consider a refund if you tell us within 24 hours. Essential liquid medication in quantities over 100ml must be certified as authentic by a doctor's letter and must be in their original containers. Get luxury for less and enjoy your five-star hotel, return flights, 25kg baggage and private hotel transfers all included. 30. Thats why weve rounded up the most frequently asked questions, so you can get the all the answers you need to know. You may have previously registered or have a myJet2 account. Everything you need to search, book and manage your holiday in one handy place. Change or even cancel your booking. You will need your booking reference, postcode and arrival date. Please try again, or alternatively you can create a Jet2holidays account using your preferred email address. What terminal do I go to for Twilight Check-in and is there a dedicated desk? At the airports, our check-in desks generally open at least 2 hours 30 minutes before your scheduled departure time see the check-in opening times at your airport. You'll find your booking reference in your booking confirmation email, You can find the booking reference of your holiday in your booking confirmation email. Seek out five-star luxury and enjoy your swish hotel, return flights, 25kg baggage and private hotel transfers in one perfect package. Select Check in and follow the instructions. To reserve the seats you want for your party, it's best to pre-book your seats when you're booking your holiday. No, you dont need to check this in keep hold of your pram until you board. Award-winning customer service is a huge part of what we do, so you can expect a stress-free experience if youd like to amend your booking or we have to cancel. You can check in online via Manage My Booking any time from 28 days up to six hours before your departure via our website or app. All our Indulgent Escapes include a swanky five-star hotel, return flights, 25kg baggage and private hotel transfers. o Bolt guns and nail guns. Online check in o Swords and sabres. Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included! Discover the worlds best cities with Jet2CityBreaks. This means that you are able to get a refund for your flight by selling it to another person. Its all wrapped up with VIBE your hotel, return flights, transfers + 22kg baggage are all included. 5 years ago. Do I need to bring my hand luggage when I use Twilight Check-in? We wrap up return flights, accommodation and 22kg baggage into one ATOL-protected package.