Please, receive our warmest regards from The Excellence Collection. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. The staff at the Excellence Riviera Cancun do everything they can to keep you entertained throughout your stay. You can plan ahead for the restaurants youll visit and when since some close one or two days a week. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your opinion with other travelers.Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Stayed here for 5 days and I have to say, everything has lived up to it's name, Excellence. Gonzalo and Julio were awesome! Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Resorts, Puerto Morelos All Inclusive Beach Hotels, Hotels near Galeria Arte Zissimo arte contemporano. The room is spacious with a King-sized bed, living area, Jacuzzi, and a balcony. It is just a slight reduction that you wouldn't notice if you haven't been there before. From the moment we walked in, we were treated like VIPs! This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. (They would spray our sunglasses, bring us small bites, refresh drinks, bring towels, the customer service was amazing and endless. If you have a longer trip, it is definitely worth it for all the small extras. Bottles of spirits are also included in your room. Prices are the average nightly price provided by our partners and may not include all taxes and fees. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 The resort is run by the Fairmont hotel company so youre looking at a minimum of $200 around. In summary, Excellence is back to providing an amazing relaxing tropical vacation with a few safety modifications. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. What you need to know about Excellence Riviera Cancun & Traveling in Excellence Riviera Cancun - Tripadvisor Which room amenities are available at Excellence Riviera Cancun? We never leave reviews, because all the other great reviews are true about this place. There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area We managed to make it to the ocean once but it took a little liquid courage to do so. This website uses cookies to improve your experience while you navigate through the website. This expert agency provides consulting, auditing, and training in the most exacting health standards throughout all hotel departments. When you actually compare it to its sister hotels in Playa Mujeres you can actually look at this Excellence resort as being competitively priced. Excellence Club benefits: The Dominican Republic shares the island known as the Hispaniola with Haiti. The seating area is vast so therell never be any issue getting a table here and there is a nice outdoor eating area which is the perfect spot for an early morning breakfast. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Lobster House in particular was so disappointing - every dish containing lobster was overcooked so it just tasted like rubber. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. The service is great, and the grounds are beautiful. Excellence Riviera Cancun - YouTube The commute from the resort to the airport also took over an hour due to traffic. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. Excellence Riviera Cancun - Tripadvisor Its between the areas of Playa Del Carmen and Cancun town. If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. Tripadvisor performs checks on reviews. Please, receive our warmest regards from The Excellence Collection. From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. The resort in general is a little older, so if you are looking for a resort with a modern aesthetic this probably isnt the place for you. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi Please, receive our warmest regards from The Excellence Collection. Luxury Adults Only. Every day, fresh fruit in our room, small snacks at night. Excellence Playa Mujeres - Oyster.com Still Excellenct even with safety! - Review of Excellence Riviera Because the ocean was not appealing, the pool areas were packed. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your holiday destination and for taking the time to share your feedback with the TripAdvisor readers. He remembered our names. Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. COVID Test: At the time of our stay a COVID test was still required to return to the US and was provided on site for free by Excellence. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. The french Chez Isabelle is supposed to be their nicest restaurant but. We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. Room: We have done all level of rooms in the past and there is not a bad room in the resort. Please, receive our warmest regards from The Excellence Collection. Wonderful!The focus is on keeping you safe. The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. 18 km From Cancun International Airport. Arrl nem is beszlve, hogy az ti cl jnius . The staff was absolutely incredible. We started off with bloody marys in the morning and progressed our way through a variety of drinks throughout the day. This is by far the best all-inclusive Ive ever stayed at. A traditional French-style eatery serves up some really well-done dishes. Many people bring their own insulated drinks with built in straws. Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. housekeeping team cleaned twice a day, and we always had fresh towels. So worth the upgrades. The Excellence resorts are known for their impeccable service and the Riviera Cancun location is no different. It has lovely sea views and is located in a small corner of the resort. Generally speaking, the Cancun Hotel Zone is very safe for families. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. Also a side note - beds and pillows very uncomfortable. It has TVs all around the bar and has a nice selection of beers and bar food options. What Are The Most Interesting Facts You Should Know About The Dominican The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. It has been a pleasure having you with us and we look forward to seeing you back soon. We are also disappointed to read that our service was slow because this is certainly not indicative of the standards which we are known for, and from which our customers have come to expect and deserve. They made our stay so much more special. Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. Question: Is It Safe To Travel To Excellence Playa Mujeres WARNING Money stolen from safe! - Review of Excellence Riviera Cancun But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Airport - Arrival was quick and easy. more. https://www.excellenceresorts.com/cancun/excellence-riviera-cancun/ The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. Its a very smooth process. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Although it was a little murky in parts. Riviera Maya Destination Weddings | Excellence Riviera Cancun Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. Is parking available at Excellence Riviera Cancun? The level of service and attention to detail was unparalleled. New Health & Safety Protocols; The Excellence Collection. Im currently at ERC (July again) and the vibe is completely different. Redefining the expectation of what resorts can be, Excellence Riviera Cancun welcomes guests with gracious hospitality, luxe offerings, and ahead-of-the-curve amenities. The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. Which popular attractions are close to Excellence Riviera Cancun? You will be greeted with a glass of bubbly and youll be checked in, in a matter of minutes. The test was fast and easy (its the stick in nose test). . Excellence Riviera Cancun - Adults Only All Inclusive - Orbitz Love the size of this resort besides everything else.. And here is the next complaint in our review. We really appreciate your detailed feedback. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. Our first stay in 2019, Playa Mujeres was 5-stars all they way. We hope to come back in the next few years! More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Actually I can't decide on where I want to stay or should stay? Also located in Spice is a Hibachi experience. By the end of day one, Jorge who was looking after us by the pool knew our routine of drinks order. The Good. more. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. Excellence Playa Mujeres vs Excellence Riviera Cancun : r/cancun - reddit I would recommend you go there, much better value. Our driver wore a mask and we did too in the enclosed space. We actually never ran out of anything. Does Excellence Riviera Cancun have airport transportation? However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. Is Cancun Hotel Zone Safe to Visit? Travel Safety in 2022 Repeat already booked! So if you like to be close to the hustle and bustle this is the option for you. A bottle of Jose Cuervo tequila, Captain Morgans Rum, Smirnoff Vodka, and a bottle of red wine. Toggle Excellence Riviera Cancun. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. We went to the concierge and they printed out results for us, which they already had tied to our room. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. Overall the food selection was wide and of good quality. Also, the water was way too warm for almost all the pools. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. I. Food was great. Cleaning round the clock. Prepare by getting your name on the books and grabbing a drink, or two. There are so many wonderful choices for any food or drink. 6 meandering pools and an immaculate white sand beach. COVID-safe Entertaining, Relaxing & Personable Resort Please, receive our warmest regards from The Excellence Collection. Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, however, it has taken us by surprise how much we have had this year. There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub. Masks are required on flights and airport. One of the daily activities that are on offer is a guided bike tour of the local area. All of the team members go above and beyond for service. However, I don't know what connections they have, but 10 minutes later we were talking to an airline agent. Our second time staying at an Excellence resort. However, they will revise why during your stay we did not seem to achieve our goal to offer good quality in every meal and drinks and they will work on it in order to make any improvement needed to guarantee our guests the highest quality.