Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. You could make it easier for the council to contact you by completing an application for an online account. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. Bernard Weatherill House 8 Mint Walk. Revised, or reduced? Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. Hide, Send feedback directly to the content team using our website feedback form. Dont include personal or financial information like your National Insurance number or credit card details. London Borough of Culture 2023. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. Plans to increase council tax in Croydon by 15% have been approved by the government. . Of course it does not. Croydon Council Change of Address [Update Online] The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. Under current rules, town halls can only . Have you received your 150 Council Tax energy rebate yet? pic.twitter.com/5PFiLmGWCv. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? Read about our approach to external linking. Have you received your emergency energy Council Tax refund yet? Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . Hide, Send feedback directly to the content team using our website feedback form. Ah that is unless you The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. Croydon fails to sign off budget after huge council tax protest Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. Croyctax@croydon.gov.uk. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. At conservative gathering, Trump is still the favourite. The deadline for all payments to be made is August 31. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. From: Valuation. You can also choose to wait until September to receive the rebate in this way. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . Which seems at odds with reality. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. Show We've matched the postcode to London Borough of Croydon. I also tried to set up an account with grantapproval.uk. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. If you are emailing us with your change of date then include your name, account number and preferred date. Service temporarily unavailable. 8. Anyone any ideas please? You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Following the Council meeting on Wednesday night I have received a . Croydon London Borough Council - Wikipedia You misappropriated the funds for something else by accident Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. We are committed to making our website accessible to all visitors. You will need your council tax account reference number for the bill you want to pay, if you know it. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. Sometimes we may call or text you. All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. Croydon to raise council tax by 15% after bankruptcy - BBC News C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. Croydon CR0 1EA Send us a message; Other ways to contact us . Paying your Council Tax Find out who is responsible for paying Council. You can change your cookie settings at any time. 4. giving feedback Council Tax team. Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. When to contact your local authority about Council Tax Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. Viridor burned it as excess plastic not for landfill. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. Thank. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. How to pay online | Croydon Council One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. The BBC is not responsible for the content of external sites. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Contacting your Valuation Office - GOV.UK So there cant be a shortage of money. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. In the event of an emergency, the 020 8604 7124 hotline remains available. : the councils website today. Contact us Get in touch with us online, by phone or in person. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. The BBC is not responsible for the content of external sites. Find out about Council Tax, how much it is, and how the money is spent. We are committed to making our website accessible to all visitors. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. Choose how to pay your Council Tax | Croydon Council In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. 08 February 2023. Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. Try contact-the-council@croydon.gov.uk email address. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. Fastest way to get help is online. Contact us | Croydon Council You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. You have accepted additional cookies. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Based in Croydon and edited by Steven Downes. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. Council tax is payable on properties that are empty, including second homes. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. The first is a calculator which can give you an idea of what you may be entitled to. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. Where to find. How to register for my online account You can register at www.croydon.gov.uk/myaccount . Can Nigeria's election result be overturned? 6. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Message us Use our form to send us a message about our services. Are Marie Antionette and forgot to pay the baker The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. 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