Content and site Copyright Crawley Borough Council 2020. Map. Three years ago, the comparable figures were 169 households in temporary accommodation, 8 in nightly paid, with just 2 out of borough Password (min 9 characters including a number) *. Housing maintenance provider, Wates Living Space, has been appointed by Sheffield City Council to deliver a 2.7m contract to install new external wall insulation to homes throughout the city. Council tenant repairs - Repairs - Newham Council crawley borough council housing. Wates Living Space, has grown its southern property portfolio with three projects on behalf of Brent Council, St Mungos and mhs homes. crawley borough council housing. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Where we have taken legal action that we has a duty to perform, such as recovery of Council Tax or enforcement action. Dont include personal or financial information like your National Insurance number or credit card details. Next . If you are a tenant, please report your non-emergency repairs online. Complaints should be made as soon as possible after the incident and no more than 6 months from the event or issue being complained about. This cookie is a browser ID cookie set by Linked share Buttons and ad tags. Housing Maintenance - Wates Coordinator Jobs in Crawley - 2023 | Indeed.com Wates Living Space has been awarded two responsive repairs and minor improvement contracts by Family Mosaic, cumulatively valued at 13.2m. Fire safety information for your council house or flat. Building work, repairs and improvements - Royal Borough of Greenwich These may subsequently be treated as a complaint if we dont deal with the original request. Crawley Borough Council elections - Wikipedia Crawley Borough Council mobilisation CASE STUDY Project overview Wates Living Space was awarded a 10-year contract to perform housing repairs for Crawley Borough Council and successfully mobilised its team in the middle of the pandemic using virtual communications to help maintain safe, effective social distancing. Report a repair | Housing repairs - Havering London Borough Council Community activists confirm that similar issues of leaks, damp, mould and disrepair have affected residents in the two other blocks on Regina Road. For hints and tips on tackling damp and condensation take a look at our damp, condensation and mould page. Call 01293 438111 Report a repair online Visit the Town Hall Normal office hours for Crawley Repairs Team are Monday to Friday 8am-5pm. The Housing Ombudsman will investigate complaints about housing management, repairs, leaseholder complaints, transfers and mutual exchanges: Housing Ombudsman Exchange Tower Harbour. You may be able to get a reduction in your rent if the repairs cause a lot of disruption. Map. This cookie is a browser ID cookie set by Linked share Buttons and ad tags. Council Housing Repairs - Rotherham Metropolitan Borough Council Make sure you see a doctor to get any health issues diagnosed and appropriate treatment prescribed this will provide evidence of your suffering and could strengthen your claim. Harbour Exchange Square If a fault is caused by you, your family or friends, or through negligence of failure to meet your obligations under your tenancy agreement, you must pay for repairs. crawley borough council housing - stmatthewsbc.org Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting. If this has not been done, email chcompliance@enfield.gov.uk. To make sure your home is a good working order, we plan buildingmaintenance. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. 38 vehicles were also exchanged with risk assessments conducted in advance to ensure adherence to safe working guidelines. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. Wates reveals the extent of its positive contributions to Birmingham as they its contract extends to deliver housing repairs and maintenance across the city. But opting out of some of these cookies may have an effect on your browsing experience. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. A common problem that arises in many homes is condensation and mould growth. To chat with one of our team or nd out more about our services, give us a call on 0330 995 8007 or email us at hello@liberty-group.co.uk You have rejected additional cookies. The relevant Head of Service will undertake the review and respond within 20 working days. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. If you're a private tenant and are having problems with disrepair, contact our Housing Enforcement team on 020 8379 1000, Monday to Friday, from 9am to 5pm. Find top links about Crawley Homechoice Login along with FAQs, videos, and more. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Crawley Borough Council disrepair compensation claims If you are a council housing tenant, social housing or live in a local housing association property in the United Kingdom, we can help you file a compensation claim against your landlord if your residence has fallen into disrepair. But in a minority of cases, people pursue their complaints in a way which can either hinder the investigation of their, or other peoples complaint or can cause significant resource issues for the council. The councils current three-year contract with Wates Living Space ends on March 31, 2020, and the new 10-year agreement is valued in the region of 50million. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Join our housing register and apply for council housing. If your complaint is about one or more of our elected councillors, please visit our Code of Conduct page which will guide you through the process. After a ten-week mental health and wellbeing programme, which involved table tennis classes and fitness workshops, a number of residents at Trellick Tower in North Kensington got the opportunity to show off their new skills to Great Britain Paralympic table tennis gold medalist, Will Bayley MBE. If you have suffered any illness or injury as a direct result of neglectful council housing maintenance, you may be eligible to make a claim for compensation. A learning space at a new community hub, created from a disused chapel in Chichester has been named in honour of the Wates family following a 6,000 donation from Wates Living Space. Housing Disrepair These cookies do not store any personal information. Wates Living Space has been reappointed by Tamworth Borough Council to deliver a ten-year programme of housing repairs across the borough. PDF Crawley Borough Council You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*. Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. Bewbush - streets A to G (not Court or Walk names), Bewbush - streets H to S (not Court or Walk names), Bewbush - streets T to Z (not Court or Walk names), Broadfield - streets A to E (not Court or Walk names), Broadfield - streets F to L (not Court or Walk names), Broadfield - streets M to Z (not Court or Walk names), Northgate - excluding John Brackpool Close (see Three Bridges for Bridgefield House), Three Bridges - excluding Bridgefield House, West Green - streets G to Z (excluding Apex Apartments), West Green - streets A to F and Apex Apartments, Rent enquiries including difficulties paying your rent. Crawley Homes has implemented a new housing IT system. You must allow our staff or contractors into your home at any reasonable time to do repairs, inspections or improvement work. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. Get in touch. Wates Construction has been awarded a 19.2m contract to build a new development on behalf of Signature Senior Lifestyle, marking the growth of the leading contractors work on behalf of the Buckinghamshire-based care home developer. The Cabinet agreed recommendations to appoint Mears Group at their meeting on 27 November. These cookies track visitors across websites and collect information to provide customized ads. If you are dissatisfied with the service you have received, you should contact the relevant department. These include: You might need your councils written permission for work you do. Please do not leave children under 16 alone in your home while we are working. Your own home. The amount of compensation you receive will depend on the severity of the damage caused and how long it took for you to recover, as well as other factors such as lost earnings if you had to take time off work. This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Mears - Planned maintenance and repairs Contract Award In addition to claiming for the repairs, we can help you claim for compensation if you have suffered from injury, illness or financial setbacks as a result of the disrepair in your home. do everything more quickly because you don't have to call us. Residents in Cricklewood have benefited from a major volunteering project to transform a community garden as part of an investment in housing maintenance across the borough with Wates Living Space. Wates Living Space, a leader in the delivery of strategic asset management solutions for local authorities and housing associations, has been appointed by Lambeth Borough Council to provide repairs and void works on the council's new 200m borough-wide housing repairs and maintenance contract. In December 2022 the paid and 65 were out of borough. We also use cookies set by other sites to help us deliver content from their services. Crawley Borough Council Report to Overview & Scrutiny Commission . The latest contract, valued at 1.4m annually, will see Wates Living Space bring approximately 70 void properties back into use per month. The pattern element in the name contains the unique identity number of the account or website it relates to. Council housing in Crawley is a mixture of flats. Working across customer services, housing, allocations, homelessness, temporary accommodation, as well as recruiting and training staff. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. This website uses cookies to improve your experience while you navigate through the website. Office 3750 This contact information is for council tenants only. We very much look forward to working with the borough again over the next decade, and our priority is to enhance service delivery and working closely with the client to develop a seamless customer journey, ensuring we provide an exceptional service from day one. Crawley Borough Council 19 April 2022 Our approach The Housing Ombudsman's approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is often referred to as filing a compensation claim for despair against a housing association landlord. In a joint letter to the government, written with West Sussex County Council, Crawley Borough Council said the extra costs of housing more Chagossians could result in it declaring a section 114 . For cost of living support,details of warm hubs in Crawley or Energy Bills Support Scheme Alternative Funding, visit our help with money worries page. Outwood Academy students were served a table tennis masterclass from Paralympic gold medalist Will Bayley, as part of a campaign to inspire young people. Council tenants. For further information and guidance see Bogus callers and phone fraudsters. The Department for Communities and Local Government have produced a repairs guide for landlords and tenants (PDF, 289.43 KB). There are another 15 similar residential tower blocks around the borough. If you have been through both stages of our complaints procedure and are still unhappy with the way we have dealt with the issues you raised, you can ask the Local Government and Social Care Ombudsman (LGSCO) or Housing Ombudsman to review your complaint. LinkedIn sets the lidc cookie to facilitate data center selection. Crawley Homechoice Login - pooks.afphila.com Cabinet member for Housing, Councillor Ian Irvine, said: This is great news for our council tenants, who will continue to receive top quality service. Report an empty property. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Wates Living Space is proud to work alongside six of our customers to successfully bid for a total of 10m of SHDF Wave 1 funding which will allow retrofitting technologies to be installed in over 1,000 properties. Even if no appliances are connected or the only appliances belong to you, we need to check the pipework. We also use third-party cookies that help us analyze and understand how you use this website. Outside of office hours the number above is for. If the damage is caused by vandalism, report the incident to the police and get a crime reference number before reporting the repair to us. The Housing Repairs service is critical to our tenants and leaseholders. You can change your cookie settings at any time. You will need to register for an online housing account first before you let us know what needs doing.. For an emergency please see the contact details on our emergency repair page and do not use the online account.. All repairs should be reported to Crawley Repairs Team and not your housing officer. Wates Living Space has responded to the Governments latest announcement of additional funding for carbon retrofitting of social housing, calling for a nationwide plan of improvement. crawley borough council housing 1983 Crawley Borough Council election (Borough boundary changes took place but the number of seats remained the same) [6] 1984 Crawley Borough Council election. Find housing . List First. PO Box 4771 Services available to private rental tenants in Crawley, including grants and loans. We use some essential cookies to make this website work. The LGSCO investigates complaints about councils, including housing allocations and planning issues: Local Government and Social Care Ombudsman Leading social housing maintenance provider Wates Living Space has further expanded its presence in the West Midlands following its appointment by landlord, whg to deliver two contracts worth over 2m. Our letting standard sets out the standard of repair and appearance you can expect when you move in. If necessary, they will arrange to remove or seal it (through our repairs team). Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. This applies to all properties where gas can be used. The council should repair any damage caused by maintenance or building work. This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. Tell us what went wrong, dates applicable to an incident youre complaining about, supporting documents and how you would like us to resolve the matter. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Apply to Coordinator jobs now hiring in Crawley on Indeed.com, the worlds largest job site. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. Every Crawley Homes tenant has a specific housing officer who deals with tenancy related queries. If the council has failed to act on issues that you have notified them about, then you could be eligible to make a claim against them. Wates has been appointed by Peabody Housing Association to deliver responsive repairs and specialist works for over 13,000 homes. Completion of the Stage 2 review concludes our complaints process. The Wates Group is marking the run up to Europes largest housing festival, Housing 2022, with the launch of Wates Retrofit, a new stamp of quality that signals the Groups commitment to Net Zero carbon and to supporting those facing fuel poverty from unprecedented rising energy costs. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. Non-emergency repairs - Hillingdon Council If you are a leaseholder check the repair responsibilities (PDF, 208.2 KB). Disagreement with a decision where a right of appeal exists, either within the council or externally (e.g. They don't deal with repairs or anti-social behaviour issues. 182-184 High Street TRN-19-006 Repair and Maintenance of EA Vehicles - Dundonald Area Wates Living Space is one of the UKs leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. Information about ourAnnual Gas Safety check and how to maintain your central heating. A notice informing about the change of heating and hot water times hangs in a corridor of a house of the housing cooperative Dippoldiswalde. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Corporate purchasing card services for the London Ambulance Service. It will take only 2 minutes to fill in. Leading social housing maintenance provider, Wates Living Space, has been appointed by Crawley Borough Council to deliver a ten year programme of housing repairs across the borough. TRN-19-006 Repair and Maintenance of EA Vehicle | Stotles Internal deterioration such as damage to carpet, walls etc. This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. Six Town Housing Jobs - 2023 | Indeed.com Wates Living Space, is continuing to grow its presence in London with an appointment to carry out fire safety works on behalf of Barnet Homes. Official Facebook page for Crawley Borough Council. The money owed will be recovered whenever the property is sold in the future. We will take firm action against anyone who does not allow access for this. NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads. Search forforms on myCrawley to request services or report a problem. These services include waste management,. Wates Living Space cements its position as Tamworth Borough Councils partner of choice for planned housing maintenance until 2030. Crawley Borough Council is a great place to work, you are a part of a strong team completing tasks for the local sport groups.