Simply navigate to Online Store -> Pages, and click on Add Page. It includes details on shipping costs, shipping methods, delivery times, and if applicable, details on import duties & taxes. My name is Patryk and I've been dropshipping for 2+ years now! What Is a Good Dropshipping Return Policy Template? Some dropshipping companies offer a storefront, but they can be expensive and not have a lot of customizable options. Not to mention that the global freight situation can change unexpectedly from one day to another, which is something that you have to take into account when drafting your shipping policy. You should also verify if the carriers used can ship to P.O. Add Products to Your Store. Do Dropshipping is compensated for referring traffic and business to these companies. If a customer wants to request a return, how long do they have from the day of delivery? The second most significant reason for having a high return rate is if the product isnt a good fit or is the wrong size. Step 3 Well inform you once the product arrives back and offer you a full refund, a replacement product, or store credit; If you have a Shopify store, youre in luck! How to Handle Returns when Dropshipping from China? Shipping Methods, Costs, and Delivery Times. My team & I are determined to help ready-to-scale dropshippers grow their business rapidly to the next level. A dropshipping return policy page should be vital to start dropshipping. 3. Julong Industrial Zone. FREE Shopify Dropshipping Course . Now its just a matter of waiting for your customers to receive their order. Also, ensure you give customers any other relevant information they would need. This template is intended to be used as a general structure to help merchants set up their shipping policy. Flat rate shipping is usually more attractive for online shoppers than costs that are calculated at checkout and can come as a surprise. For the final step, head over to Online Store -> Navigation, to add your new shipping policy to your footer menu and/or other menus! Having a structured dropshipping return policy that requires minimal effort from the customers side is the best way to succeed in eCommerce! What are some of the best AliExpress dropshipping products? 1.4. Ask your suppliers how long it typically takes for them to fulfill and pack orders, as the handling time can differ greatly from a wholesaler to another. Thats it! How to Create a Dropshipping Return Policy in Shopify? Get all the information you need with this blog. Integrate a customer support option after every step in case the client gets stuck. With this, youll decrease your customer service tasks and reduce unnecessary emails back and forth. Do Dropshipping is supported by our participation in affiliate programs. Now that you know what to include in a shipping policy, heres a template that you can use to create your own shipping policy. Once you have a distinct niche in mind, its time to start choosing a few products you want to resell on your store. What you will want to do before you even start thinking about drafting a policy is reviewing your various suppliers shipping policies as they can vary significantly and take them all into account when writing yours. If its indeed lost, you should state that your customer can get a free replacement or a refund. Using Etsy, store owners can manage and exceed their clients, Most eCommerce businesses outsource order management to experts or use OMS software to automate and make the order management process efficient. There are several essential questions to ask your suppliers before writing your dropshipping return policy: By asking these questions in advance, before drafting your own return policy, youll learn your suppliers return policies and be able to match them to yours. Theres no science to it, but so far its helped me select reliable sellers. We participate in programs from Shopify, CJ, Bluehost, Clickbank, and other sites. You may be under the impression that a shipping policy is not required as the online store does not actually ship out the items themselves. Competitor marketplaces like Doba and Worldwide Brands charge monthly fees to access their suppliers. Shipping is increasingly complex when running a dropshipping business. Lets help each other to have an awesome dropshipping journey! Dropship and Logistics Specialist, the founder of Bestfulfill that help you with order fulfillment from product sourcing, shipping, branding, and customized package.. Most of the time, you cant do anything about it. If youre working exclusively with one supplier, and you dont mind website visitors seeing it, you could place the return address on the return policy page itself. The online stores business name is the one that will appear on the invoice, not the suppliers. Native Upsell has a recurring fee of $14.90 per month. The technical storage or access that is used exclusively for statistical purposes. AliDropship - Start AliExpress Dropshipping Business On WordPress The vast majority of dropshipping businesses accept returns and offer refunds since it would be morally and often legally wrong not to do so. Using headings is another great way to segment your dropshipping shipping policy. With this, you inform your customers about the conditions and stay on the safe side of the law. Offer a free return and full refund (better for high-ticket items); Offer them to keep the faulty product and give them a full refund (best for low-cost products); Offer them to keep the product, plus offer a replacement item or store credit; Your customers will have a clear and transparent process to follow; Youll avoid miscommunication and misunderstandings; Your customers will feel secure, and youll prevent suspicion; To comply with different customer country laws; Items that can and cant be returned or exchanged; How much time a customer has to return an item; The conditions that have to be fulfilled; The shape of the products returned (worn, damaged, used, etc. Toy Theme Shipping Policy Template. You can always lower the shipping cost or find a way around it perhaps bundling it into the product price. Drafting a dropshipping return policy thats fair to your customers yet still doesnt kill your dropshipping business can seem like a challenging task if youve never done it before. Aliexpress is an international retail platform, vendors build a store on Aliexpress, and sell to customers worldwide. You, as an eCommerce store, should have your separate dropshipping return policy. Then, just copy and paste your shipping policy in the designated section. Having a shipping policy is advantageous in several ways: A transparent shipping policy covering everything related to your shipping process, shipping costs, and durations makes customers trust you and your products more. Free Shipping Policy Generator: Ecommerce, Shopify, Shipping - Termly Hello (Their name if you know it) My name is (Full name) I am the owner of (Your website) an eCommerce store specializing in (Your products). All in all, WooCommerce refunds are easy to set up and process. By entering your email, you agree to receive marketing emailsfromShopify. Choose a dropshipping niche for your business. Have a structured and clearly outlined return process thats understandable, straightforward, and easy to follow. You can easily create a new page for it through your eCommerce platform and reference it in your website footer like this: You may also want to remind your customers to have a look at it before placing an order by including a link to it on your product pages. You can also redirect them to the main Returns and Refunds page for the full details. For example: Standard shipping (5-7 business days): Free. Growing your AliExpress dropshipping business, Start your dropshipping business with Dsers, How Does Amazon Dropshipping Work? If the product is damaged, ask your customer to take photos and send those photos to the AliExpress seller and go from there. Do you offer a free return option (or who pays for the return shipping)? Both will revert the order status, but if you choose the manual refund option, you have to do the refund process by yourself or through your payment gateway dashboard. We shall also discuss best practices, tips, and strategies you should keep in mind and incorporate into your dropshipping shipping policy to ensure it remains relevant and helpful to your customers. AliDropship is a solution for entrepreneurs that want to start a dropshipping business. Once youre sure your draft covers everything a buyer would want to know about your shipping practices and policies, update the policy on your store. Add the prices for each and the duration expected to take for the orders to arrive. We are glad to hear that you found the article helpful . I. This can be overwhelming and may lead to headaches if you dont select a high quality product from a reliable supplier. Shipping costs. They simply view it as a risk of selling products to a retail market. You can settle on one or decide to diversify your options offering retail customers several shipping options helps build trust by giving them a say in how they get their orders. The first part of setting up your store is selecting a niche, or the selection of dropshipping products youre going to sell. Looking through a chart is easier than reading through paragraph chunks to get the needed information. Sign up for Shopify's free trial to access all of the tools and services you need to start, run, and grow your business. A shipping policy outlines all details about how your store fulfills and ships purchases to your customers and usually accounts for both international and domestic orders. It should also cover the return shipping costs and include an easy way for shoppers to contact your customer service team. Unlike other marketplaces like Amazon and eBay, AliExpress has a unique infrastructure, ideal for the dropshipping order fullfillment method. Items are so cheap on AliExpress because all merchants selling on AliExpress source merchandise from Chinese manufacturers. Upon the acquirement of the package containing the products for the warranty claim, we will process your warranty claim within 7 days. For international shoppers, you can include the additional charges they would face, such as import taxes. For instance, if your supplier offers only a 7-day return and refund period, it doesnt make sense that you provide a 30-day money-back guarantee. All rights reserved. One of the most important parts of your shipping policy is the delivery time. As soon as a customer asks for a return, you must act fast and create a return request at your suppliers store. Its important to make buyers aware of issues that might affect order processing and shipment. A dropshipping shipping policy is a page on your store that informs your customer about shipping methods, shipping costs, and delivery times. How much does it cost to dropship on AliExpress? If you arent shipping to a specific list of countries, you should mention it in your shipping policy. At this point, ensure that your buyers know this time does not account for the shipping duration mentioned at check out. What Are the Most Common Causes of a Return and Refund Request? Even with a detailed dropshipping shipping policy, clients will need clarification on matters at one point or the other. Thats typically the case for dropshipping high-ticket products where its more worth it. From there, DSers does the rest. How to Get Started with Dropshipping in 2023. This is why the online store is the one that needs to have a shipping policy, as it is where the customers are going to go look for one. However, many dropshipping stores stay competitive by offering a 30, 60, or even a 90-day warranty. Returns and Refunds. How To Start Dropshipping: 6 Steps For A Successful Business Dont be scared to use it; its free! Your dropshipping return policy has to clearly outline who covers the costs for the return delivery of a product. Other pages in this list include an About page, Contact page, and the Privacy Policy page. Make sure to clearly state any additional costs that might be associated with certain options. Shopify has a refund policy generator that you can use for free to create your dropshipping return and refund policy. Although dealing with returns can seem tricky at first, remember that having a quick and no-fuss return process can help you improve customer experience and retain loyal customers in the long run. Ensure you highlight all of these things in your dropshipping return policy so that your customers know what to expect in advance. Your competitive advantage will be reaching and serving your customers faster and better than your current competitionin other words, marketing, operations, and support are how you win. Now that you have chosen your products and found a supplier, it's time to set up your storefront where customers will make their purchases. Ensure you strategically place it in an obvious location; the footer section is a great option. 14 Questions to Ask Dropshipping Suppliers (Dont Skip This), Dropshipping With AliExpress: Deal With Long Shipping Times, How to Get Custom Packaging on AliExpress (For Dropshipping), The 15 Best White Label Dropshipping Suppliers in 2023, BigCommerce Dropshipping: A Beginners Guide for 2023, 12 Pinterest Account Examples For Ecommerce Stores (2023), 23 Most Successful Shopify Dropshipping Store Examples | Inspiration, The 17 Best Winning Dropshipping Product Research Tools, Unique Dropshipping Store: 11 Amazing Tips to Create One. If youre dropshipping with WooCommerce, we recommend using the automatic refund option whenever possible since it takes care of the actual refund right away. Do you offer free returns (you cover the shipping)?