Have you been complained about? If you have not received your documents from us via post please log in to My Staysure to get this sent out to you. Our bonus scheme is one of the areas we review frequently to ensure it consistently awards our agents that deliver the best service to our customers and like yourself, the majority of our agents achieve this every month. Warm regards,Ross. Verification can help ensure real people write reviews about real companies. I applied online.
Staysure Customer Service Reviews | Glassdoor ERGO Seguros de Viaje a:link, .wsite-product .wsite-product-price a {} We are always striving to improve and welcome our employees' feedback whether it's on forums like this or in our all-employee events, like our Townhalls. The operator was very efficient, helpful and knew his business. } Have a fantastic holiday. We regularly review our employee offering and believe we offer a good basic salary and bonus opportunities. (function($) {
However, if you do need to claim as I did following the unexpected death of my father 3 days before my planned holiday, then that's where the customer service ends. We were devastated as grandchildren had been couting the days down. #wsite-content h2.wsite-product-title {}
I tried three times and received a message that there was something wrong but no explanation on what the problem was.
Staysure Remote Customer Service Representative Salaries in The advisor was very helpful and explained the various options available. var STATIC_BASE = '//cdn1.editmysite.com/'; left: 0 !important; Staysure were not interested in her safety, just getting her back to the UK so the NHS could pay for any future medical needs. We will do everything possible to ensure that you receive a high standard of service.
Staysure Travel Insurance Reviews | Read Customer Service Reviews of Have a fantastic holiday. We pride ourselves on the excellent service we give to our customers and this is achieved through our dedication to deliver the best training to our people. .wsite-button-inner {text-transform: none !important;}
Staysure Reviews - Read 100 Genuine Customer Reviews | staysure.co.uk _W = _W || {}; _W.securePrefix='www.aspokesmansaid.com'; _W = _W || {}; } Check out what 252,969 people have written so far, and share your own experience. No support from customer service managers. No progression here unless your good friends with the senior management. } I dont know what Id have done without them. Full-time, Part-time .
Staysure Travel Insurance Reviews | Read Customer Service Reviews of .wsite-phone {} We have an exciting new initiative that will launch next year which reflects the feedback weve received so far. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Prepare yourself for your Customer Service Representative interview at Staysure by browsing Interview questions and processes from real candidates. There was a slight downside of having to wait for about 10 minutes. .wslide-caption-text {} With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Staysure. Customer Service Representative interview process at Staysure. com_currentSite = "952359298347476581"; - Calling from outside the UK: 0044 1604 210 845
Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). When automatic payment didnt seem to work put straight through to finance and explained what would happen.Decided to renew after looking at other comparison websites. These can take up to 7 working days to get to you. The initial purchase was fine. a, .wsite-footer blockquote {} You can get award-winning travel insurance, with no upper age limit and well cover most pre-existing medical conditions. This is our 2nd time using Staysure as they gave the cover we needed when traveling overseas. When is a time you've been in a difficult situation and how did you solve it? '', HR Director. Ensuring our team members are happy is a priority for us and we recognise the importance of a good balance between home and work. View our cookie policy here. ERGO Seguros de Viaje Warm regards,Ross, Automatic renewall does not give a discount needs to be sortet, Dear David March,Thank you for leaving a 5 star review.Please contact our Customer Services Team on 0800 6529957 and they can discuss this further with you.Thank you for choosing Staysure.Kind regards,Vicki, The Customer services agent went through all my option very clearly and he was extremely helpful and friendly. Then transferred again and was not listened to about what I wanted.i phoned again a while later and bought a single trip policy at a higher price that I was quoted first time. Please don't give this company a 5* review based on how good they are at taking your money, should you ever need to make a claim you will be sorely disappointed. _W.setup_model_rpc({"rpc_namespace":"_W.CustomerAccounts.RPC","model_namespace":"_W.CustomerAccounts.BackboneModelData","collection_namespace":"_W.CustomerAccounts.BackboneCollectionData","bootstrap_namespace":"_W.CustomerAccounts.BackboneBootstrap","models":{"CustomerAccounts":{"_class":"CustomerAccounts.Model.CustomerAccounts","defaults":null,"validation":null,"types":null,"idAttribute":null,"keydefs":null}},"collections":{"CustomerAccounts":{"_class":"CustomerAccounts.Collection.CustomerAccounts"}},"bootstrap":[]}); We hope that everyone that joins us feels welcome and part of the team and were sorry that you didnt enjoy your time with us. Find Reviews. Don't Pay out on Holiday cancellation due to Death of Parent. Staysure subsequenly were not so accomodating in swaping names, and told me i had to pay seperatly for new person despite me saying that i had no interest in claiming if i could do. Staysure Travel Insurance Reviews | Read Customer Service Reviews of www.staysure.co.uk | 10,007 of 10,328 Money & Insurance Insurance Travel Insurance Company Staysure Travel Insurance Staysure Travel Insurance Reviews 250,728 Excellent 4.7 VERIFIED COMPANY www.staysure.co.uk Visit this website Write a review 4.7 total Filter Sort: Most recent Have a fantastic holiday. We use dedicated people and clever technology to safeguard our platform. $(function() { - Monday - Friday: 8.30am - 8pm
achieve performance targets across their product portfolio. Date of experience: March 13, 2016
Staysure Customer Service Representative Salaries in the - Indeed Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. First, the people at Staysure are all awesome and great to work with and (despite some of the reviews) most of the managers I worked with were good. .wsite-elements.wsite-footer div.paragraph, .wsite-elements.wsite-footer p, .wsite-elements.wsite-footer .product-block .product-title, .wsite-elements.wsite-footer .product-description, .wsite-elements.wsite-footer .wsite-form-field label, .wsite-elements.wsite-footer .wsite-form-field label{font-size:14px !important;} We appreciate that this role isnt for everyone, and even with the abundance of support on offer, some of our new recruits make the decision early on that this role isnt for them. var ASSETS_BASE = '//cdn2.editmysite.com/'; This hasnt always been my experience in the past but couldnt fault Maryanne today.You should employ more people like her, an extremely personable and lovely lady and renewal all sorted. This place has lost all hope. Read employee reviews and ratings on Glassdoor to decide if Staysure is right for you. Team leaders are always on hand if needed. We are so pleased to hear that you are happy with the service and our staff were so friendly and helpful.Thank you for choosing Staysure. There are also plenty of opportunities to develop into other area and for promotion. .wsite-image div, .wsite-caption {font-size:18px !important;} I will definitely forward your comments to the relevant department to see what can be done for future improvements.Thank you for your feedback and for choosing Staysure.Kind regardsPoppy. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Thank you for choosing Staysure. process took about 3 hours although the face to face interview was very short, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. A free inside look at company reviews and salaries posted anonymously by employees. 2023 Resolver Consumer Online Limited. The HR Team. You get a good honest quote straight away and the premium is affordable also you know exactly what you are covered for.Definitely would recommend to a friend. Still requesting further information whilst she was on her death bed. } TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617.Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Thank you for your feedback and sorry to read your comments. Some of the other changes you can make include upgrading your policy, adding additional cover options and changingyour personal details. The first time started out fine then I was transferred . Wed like to hear from you. Get started now and lets get this sorted. Kind RegardsRoss KS K Shattock 8reviews GB May 27, 2016 Two Week Travel Insurance for Lanzarote Lied about days being off when I put my mental health to the side to try and work and overall team leaders are horrible people towards employees. Anyone can write a Trustpilot review. Sunday: 10am 4pm, Christmas hours:
However, if you'd rather complain directly, you can use the above address to contact Staysure.
Kind regards Ross Customer Service Manager. The sales agent role gave me a good grounding and Staysure really invested in me and believed that I could progress within the company. We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. Find out how we combat fake reviews. Your product is good, and well rated by others, so I gave you 3 stars. Wednesday 28 December: 8:30am 8pm Sometimes the Customers are not vey nice. Companies can ask for reviews via automatic invitations. A lot of pressures, every second of your day is reviewed! How to make a complaint | Staysure Need help? Very friendly, knowledgeable and . Warm regards,Ross. //--> A very unfair company. Whilst Staysure and ERV are different companies (as far as i know), I feel strongly that Staysure should have an onus of responsibility towards their customers in cases such as mine, rather than passing the buck and asking me to take up the matter with ERV through their complaints procedure. So you can be confident that youve got the right cover, thats tailored just for you. Consumer guides, newsletters, surveys and more! | Read 207,881-207,900 Reviews out of 208,075 Team leader will tell you they will call customer back 3 working days later.
n 71 Edifcio D 2 Dt, Queluz de Baixo Resolver is free. Not a good experience.
Staysure Travel Insurance Reviews | Read Customer Service Reviews of .wsite-elements.wsite-not-footer:not(.wsite-header-elements) h2, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-long .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-large .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-small .product-title, #wsite-content h2, #wsite-content .product-long .product-title, #wsite-content .product-large .product-title, #wsite-content .product-small .product-title, .blog-sidebar h2 {font-style:normal !important;letter-spacing: 1px !important;} If you need more help, please visit our FAQ Help Centre. Warm regards,Vicki, Why not be upfront and tell people they can get it cheaper, no consideration on grades of cancers, I am low grade will take 10 to 20 years to affect me so why one size fits all, it is so wrong. The policy was made clear and in a short time, queries on both sides being cleared up, we had a travel policy.Very soon after that our Certificate and policy were sent to us via email and we are all set. .galleryCaptionInnerText {} My mum had a fall abroad and broke her neck.
How do I access my My Staysure account? - Staysure Support .wsite-button-large .wsite-button-inner {font-size:14px !important;} It should be made more simple. But I am still waiting for the activation email. A good clear line, too, with no annoying background noise!
Staysure Travel Insurance Reviews | Read Customer Service Reviews of The site would not let me obtain my 1st quote or clear input and start again.I had to phone your Company and get another quote , which was about 40 more than my first on line quote I did not receive any information as to why the on line quote changed.I bought the policy. text-decoration: none !important; Also, for some of our insurers we may receive a profit share payment if they good prices, easy to use website and when there was a small glitch about me getting my documents it was quickly sorted out. Monday to Friday: 8:30am 8pm Rate your recent company Share your experience to help others Don't recommend Customer Service Advisor (Former Employee) - Remote - 21 April 2022 [{"id":"572543938531348002","title":"Vehicle Insurance","url":"vehicle-insurance1.html","target":"","nav_menu":false,"nonclickable":true},{"id":"421888024580954800","title":"Energy","url":"energy.html","target":"","nav_menu":false,"nonclickable":true},{"id":"619399134206047953","title":"Home Insurance","url":"home-insurance.html","target":"","nav_menu":false,"nonclickable":true},{"id":"680077050233375796","title":"Pet","url":"pet.html","target":"","nav_menu":false,"nonclickable":true},{"id":"237491980184033506","title":"Travel","url":"travel.html","target":"","nav_menu":false,"nonclickable":true},{"id":"270266423859338210","title":"Kelvin MacKenzie","url":"kelvin-mackenzie.html","target":"","nav_menu":false,"nonclickable":true},{"id":"431466404164604185","title":"Shopping","url":"shopping.html","target":"","nav_menu":false,"nonclickable":true},{"id":"834396131212916311","title":"Your Complaints","url":"your-complaints.html","target":"","nav_menu":false,"nonclickable":true}], If you raise this (which I did for over a year), all you get told is that "this is being reviewed. I wasn't entirely happy with the service I got but I don't blame the staff for it. #wsite-content h2, #wsite-content .product-long .product-title, #wsite-content .product-large .product-title, #wsite-content .product-small .product-title, .blog-sidebar h2 {} It's been an extremely challenging time for the country, and, specifically for our sector, since the outbreak of Covid-19 and, we are working hard to support our customers and our employees at this unprecedented time. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. After a tough year, we're really excited about the direction we're heading in and that you, and all of our people are too. You can get award-winning travel insurance, with no upper age limit and well cover most pre-existing medical conditions. Warm regards,Katie, Have not had to claim yet so experience limited but arranging insurance was easy and efficient, Dear Keith Bardon,Thank you for taking the time to leave your review.We are pleased that you found the service efficient and easy.Thank you for choosing Staysure.Warm RegardsJae. span.icon-caret.is-active svg { We're very proud of the people that work in the business and recognise it's great people that make a great organisation. Clear All. We class a complaint as any expression of dissatisfaction whether written or verbal.. We ensure we give an honest account of our business and the role, detailing its challenges along with the many benefits, so individuals can make an informed decision when choosing to join us. Customer Services Manager, Read employee reviews and ratings on Glassdoor to decide if Staysure is right for you. {"navigation\/item":"