We also ensure all reviews are published without moderation. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. I contacted them and they were quick to respond. On 9/3/22 I paid for a large white metal bull. Metalplex made a custom item for me which turned out absolutely amazing! These guys are hacks. Just wish they made one that fits two or more pieces together so its a larger area. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. The website says "no hassle" returns. Putting this on our patio. If you want to return the product, you must process it within 30 days from the date of receipt of the package. Our recently purchased facility for sales, design, and manufacturing is 600 square feet and located in Hamala. Join the 93 people who've already contributed. I tried emailing and calling, no response to my email and their phone line is just a message machine. Got the medium size for over my desk at work and love it!!! We didnt want to drill so we removed included screws and used construction adhesive to mount on concrete wall. Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. I can say that this company responded quickly to my MANY inquiries about non-delivery. I messaged Matt and got a very quick reply and a brand new one sent free of charge all the way to Alaska! Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. This is a just silly. The shipping is slow but worth the wait! Our current turnaround to ship out orders is 5-7 business days, plus USPS/*** Priority transit time is approximately 3-5 days. a thing from you. Its georgous!!! Customer service was awesome and took care of the order until we were happy. I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. Anyone can write a Trustpilot review. All your personal information is stored online against your will. However, we will work with the buyer to come to some sort of resolution. Our Scam Detector VLDTR tool's great thing is that the rankings can't be rigged since they are not based exclusively on reviews that people write on specialty websites. Came out gorgeous. I was very pleased with my first four orders over the last 2 1/2 years. Quality is terrific. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. Had some leftover cut fragments I had to remove but nothing major. I put it by my soaker tub. Sign Up to our site and follow us! Customers and MetalPlex will be both glad to see the Discount Code at special festivals. 2023 Trustpilot, Inc. All rights reserved. . I love this company. Beautiful work, and it looks just like the range we love it! A beautiful touch to any homes interior decor. Want it for over my little sitting are and think it will go great! Customer Service for MetalPlex is absolutely THE BEST! we went with the larger size and it is easily visible from the street. However, be prepared to WAIT a very long time. It goes against our guidelines to offer incentives for reviews. Don't waste the time! Love this slate grey color. I will be cancelling this order right now with my credit card company. We have received it and we will be replying to you as soon as we can. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. Get free shipping and 60-day returns by the ways of becoming a member. My husband and I love this in our new home! Good size. Perfect house numbers for our lake house. I used 2 heavy duty velcro command hooks to hang it on our aluminum siding and have had zero issues with it staying put through some warm weather, a wind storm and snow! No refund offered. I am very satisfied all around with the item and the service. MetalPlex will post the discounts and Discount Code information on its social media site. As soon as my husband puts it up I will send a picture. If you are looking for a different size or color please don't hesitate to contact us. Absolute work of art! The quality is awesome but they sent me the wrong address. I felt they could have communicated the status on our project better than they did. -****. I will be cancelling this order right now with my credit card company. We use dedicated people and clever technology to safeguard our platform. Thank you! Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. Customer service is also great. MetalPlex is recruiting more members to join them. Please send us a message to request your custom order. - Black / 46" x 12" / No We have a custom order option for that! Phone Number +39 0824 350111. All of our pieces are handcrafted in Austin, Texas. If you have placed an order within the last ***** days and have not received it, just know that your order is processed and is taking more time in transit than usual. Looks great on wall. The foam is not visible, but maybe the metal would have been too heavy. Light weight, well packaged and easy to mount. I made a mistake in the size I wanted in the order and realized it a couple of days later. We had them make a custom sign for us and they went above and beyond to make sure we got exactly what we were after and the quality was great! Love it. Every time you visit a simple site and accept cookies, consent to their terms of use, or download an app, dubious data brokers collect your phone number, name, and, a lot of times, even the address. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. If you love the outdoors - BUY IT! It came packaged well. Metalplex is an office furniture developer and manufacturer company. The company knows you will like your purchase but just contact the company within the 30 days after receiving the order and the company will be happy to solve the problem or problem if you are very excited for any reason (even no reason at all). It originally got lost in the mail. I haven't seen anything like it. I have reported their fraudulent activity to ****. Your order will be shipped within 5-7 business days of receipt. Great experience from start to finish - will be orderin Yosemite Mountain Range View - Metal Wall Art. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. Exactly what we wanted. *Batteries not included*. We love how it turned out. I bought this for my Home we are about to build. I love this company. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. It was packaged well, but still got slightly bent at one end during the shipment. We also have the salmon. Reach out to MetalPlex directly regarding career opportunities. Misha could not have been more helpful. and great size for my wider shelving. And they will provide an estimated delivery date for each item in your luggage. I can say that this company responded quickly to my MANY inquiries about non-delivery. For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. But it looks great. Highly recommend this seller!!! The customer will be automatically refunded through the original payment method. Its much lighter in weight than expected which is a good thing. I was thinking that this was going to be a heavier metal but its even better. Find out how we combat fake reviews. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. Product is very poor quality. is backordered and will ship as soon as it is back in stock. The simple design is what made me fall in love with this! on Facebook, Share The chances of success are 100%. verylight weight. One of the items arrived after about a month & the product looks ok on the wall (don't look too close). This A Reminder That Your Store Credit Of $15.28 Will At Midnight, Free Express Shipping On All Orders In USA, Sign up at MetalPlex to get 20% Off Your First Order, Range In Value From $100 All To Way final reduction $225, Entire Website Is Currently 30% Off At Checkout To Save, Use Promo Code To Enjoy 30% Off site-wide Orders, Use Code For 25% Off your purchases + Free Shipping, Name Monogram Address Sign - Metal Wall Art at $58.00, Gold In Your Story - Metal Wall Art just start at $111, Yosemite Mountain Range View - Metal Wall Art starting at $180.00, Redwood Mountain Range View - Metal Wall Art just start at $180, FOUR ELEMENTS - METAL WALL ART starting at $78.00, Get Naked - Metal Wall Art just low to $59, Personalized Backyard BBQ Sign - Metal Wall Art just starting at $45, Jumping Trout - Metal Wall Art just low to $65, Mountain Range - Metal Wall Art low to $94.00, In Order To Free Up Space, Running A Mystery Box Sale, Yosemite Mountains - Metal Wall Art at just $135, Personalized Patio Sign - Metal Wall Art at $45, Trout Fish Design - Metal Wall Art at just $70, Arches National Park, Utah - Metal Print start at just $60, Lake Bear - Metal Wall Art just starting at $65, Purchase A Mystery Box start at just $50 And Then, Additional reduction 50% off Valentine's Day, Save further reduction 50% on Limited Edition Metal Wall Art at MetalPlex, Four ElementsMetal Wall Art just start at $78.00 at MetalPlex, Four Elements AlternativeMetal Wall Art for only $78.00 at MetalPlex, Space Mountain Range - Metal Wall Art For $135.00, Family Name Sign - Metal Wall Art For $54, Apply The Code For 35% Off Your Entire Orders, Access Wireless Prepaid Cards start from $10, Sign up at NOUI NOUI and get 10% off at first order, Sign up at Mints Market for up to 15% off. If we bought this at a craft fair for $10 it would be ok but for $50 no way. Thank you! In order to cover their delay mistake. Lightweight polymey. Complimentary ground shipping within 1 to 7 business days. Company (Metalplex) does not deliver. It's so beautiful! Customer service was a pain in the a** to deal with, would not issue a return or refund. They havent shipped the missing item yet. BBB Business Profiles generally cover a three-year reporting period. The whole process of purchasing and delivery was great! No shipping. Still waiting. Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! Remember that this bank or credit card company may also need some time to process and mail refunds. We saw the ads, took a chance and love the choices we selected. Just plug in your AAs and you are on your way. Great quality! Horrible customer service & mediocre products. Great product. Below is another must-watch video that you might want to see now: NOTE: This website validator's ratings are intended for information only and not to be relied on when making financial or business decisions. A+ customer service! It looks like metal when you look at it up on the wall. Souvikc555@metalplex.in Told us they would have the missing item shipped out asap. It's only $6.49/month but it's worth every penny. You can get the removal service HERE. An amazing work of art that I'm super pleased with. All rights reserved. Or at least make an effort to correct the problem and send the customer what they ordered and were expecting to receive. Would make a great wedding gift!! Customer Stories Resources Open Source GitHub Sponsors. When I received my $130 product, it's more like dirty $20 piece of cardboard and not the metal product they misleading advertise. Perfect for our cabin, We are very happy.Thank You!Bryant. They keep sending the same auto answer every week. I can't wait to give my daughter this. Sent 3 e-mails and haven't heard I would say I'm satisfied as I ordered another design from you! The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. Get the most recent 2 Metalplex promo codes, discounts, and coupons. Looks great and great quality. -Submitted various custom product designs and listings using Carbide Create to produce unique wall . Was worried about hanging it but should be pretty easy and stable. Out of Stock. It took a very long time to receive our E,. by Metalplex. How would you rate it? 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. - Black / 46" x 12" / No. Suggested companies are based on peoples browsing tendencies. 19937 Harrison Ave, City of Industry, CA 91789 Getting the run around from these guys Next week will ship Week later will ship Week later will ship Still not shipped Bit told order is completedRunning a holiday time scam -- money grab. Perfect I love it so much and super fast delivery. Feel also free to type the names of suspicious businesses in the comments section below. oh funny, seeing the comment below, I got the same email from "*****". Gift cards purchased online will be sent to e-mail and can be redeemed online and in store. Big but still light weight and seems easy to hang. I love the mix up of photos from the park. Well made, shipped fast and packaged very well. I left a message and took pictures to show them what occurred. We use express shipping which typically takes 2-3 days once shipped. I made a change from what was pictured and metalplex was quick to respond and met my request. After waiting 7 business days I emailed the company based off my confirmation email that the label had been created and the package would be delivered by September 10th.On the 12th I recieved a generated email from "Misha" saying "sorry for the confusion and that it was being cut still. I ended up having to file a dispute with my credit card company. The metal art looks exactly like it does online. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. Item will need bending back to get flat. Need to figure out how to attach to wall to secure it. Feb 17, 2023. . Quick delivery and on the wall! I was upset when it arrived, it was bent from shipping. This is a scam company. It was bent. I will add a photo as soon as she is able to send. I have it wrapped and ready to give as an anniversary gift.. MetalPlex was amazing to work with! 2 reviews. You can track your order from the USPS official website. Its georgous!!! I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. Love having the symbols of the 4 elements in my new master bath; very serene, meditative and nature invoking. BBB Business Profiles may not be reproduced for sales or promotional purposes. See if the website is legit with our validator: Here are the best ways to spot a scam this year. I dont understand how these people are even still in business. Customer service was fantastic!!!!! Ordered the elements in the round shape. Are you just about to make a purchase online? Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. As metal-plex.com is listed under the Wall Arts industry, here is an excerpt taken from their website: This website is trendy, and either has extensions in many languages or login credentials on the homepage. For more information on Metalplex coupons, you may also get in touch with Customer Service via the Metalplex website. We love our mountain wall art! Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make.We know you're going to love your purchase but if you're not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and we'll happily resolve the matter or issue. After another month & more emails, the 2nd item finally arrived . Mountains - Metal Wall Art Id rate your customer service a 1 on a scale of 1-10 and that's being generous. I emailed and was . Easy to hang. Not a lot of space but I am in love with my Mountain Bear. It is light weight and easy to hang. Got this today and put it up in just a few min. Took over a month to ship. Com his name is Robert Slattery from Metals.com chase.com and he lives now in Seattle Washington and now he owns a real estate company first thing he said that they were huge supporters of Sean Hannity and . Awesome work. I have another coming tomorrow. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. Valid. by . Beautiful piece! Light weight, and had to use wall adhesives as described to hang since we got the smaller version. We gathered the most favorable Discount Code 48, so you don't have to. Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Village+Post-Sutabai dist-Purulia, west bengal - 723121, India. Do not purchase from here. I love the look of the product, but the packaging and handling was not very good at all. I asked for a few mock ups of the text I wanted and they were always willing to help me find achieve what I envisioned. I am going on three weeks since I ordered my product and still no delivery. 14 days later the tracking label has been printed not shipped. (Mountains above Boise) I can see other purchases in my future. I own a campground and ordered 12 pieces for decoration in cabins. Highly recommend!! Ever. Return the items in a negotiated shipping way and pay for the shipping temporarily. Shasta. Because of the location they chose to hang it and the amount of traffic walking beneath it they chose to use 2 screws to secure it. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. Great communicators as the item was being made then shipped. Buttons are at the top of the page. The pieces are scratched up. Not seeing something perfect for you? The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. Have you connected with these folks? It is also an important way to save money. We do send orders to PO Boxes via USPS shipping services. Were happy to answer any questions you have or provide you with an estimate. It may need some improvements. Claim your profile to access Trustpilots free business tools and connect with customers. I got the greyr and it looks so good compared to my black desk top! is backordered and will ship as soon as it is back in stock. - Black / 12, Name Monogram Address Sign-Metal Wall Art. No communication, no tracking updates. The website says "no hassle" returns. Mountains - Metal Wall Art We will send the tracking number to you via email after your order has been dispatched. I had to bend the two corners back into shape. The MetalPlex Discount Code is extremely important, and you can find it on our website.
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