Reminder Wake up call. Lufthansa Unveils New First Class and Business Class Seats You are able to carry out the instructed tasks without the help of a companion, parent or other relative. You can also use this number to change or cancel a reservation, check in for your flight, or get help with any other issue you may have with your travel plans. This morning I was assigned a seat toward the back of the plane but not the aisle I had requested. No, Lufthansa is not a racist company. As a LH senator (dropped to silver right before pandemic) who you used to be a big fanboy, the appeal of the airline is rapidly disappearing. Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). Lufthansa: This is the worst airline booking experience ever - See 39,264 traveler reviews, 7,915 candid photos, and great deals for Lufthansa, at Tripadvisor. They know they dont have to try to do anything to attract customers, Im guessing because they (or rather the group) are often the only option that works for many people, especially in secondary European cities. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. Probably to facilitate service, again at the expense of customers. I think that Lufthansa can now be called a low cost airline after all these changes! To request the refund, you must call the Service Centre. SO ! Some credit card benefits pay for travel directly whereas others pay for extra expenses. On all of these flights I ended up getting my prefered type of seat - a window seat when I checked in. I paid nearly 60 euros for a preferred economy aisle seat on my last long haul from FRA to YVR. Any free seat assignment option for *S or *G? 2.2. To reserve seats in emergency exit rows, the following conditions apply: In order to ensure safety, Lufthansa is, before departure, entitled to assign a different seat to passengers who cannot meet these requirements. (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? Save. Seat Reservations on Lufthansa operated flights when booked through Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. You would like to change the seat offered at check-in at your own request. seat 3A). I don't know and I am However, I imagine the economics change if you have to spend a minimum of 50 for roundtrip seat assignments. I don't know What happens if you can't produce an entry stamp? They changed our seats! When I get to their website it now says no seat reservation are available for this flight. And I do prefer flying with Ryan then with you.. keep up this attitude See how far gets you, This is ludicrous. The only advantage I see booking code share is schedule timing suitable to the consumer. Child fare - children aged between 2 and 12 years require their own seat and can travel for 75% of the regular price of the . However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. I flew with them last month for the first time. The outbound flight featured such outrageously bad service and manners that I thought I was in an SNL skit about Nazi flight attendants. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. That is decent. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. Haven't been successful with Swiss yet. A client support delegate will be glad to help you. Yes, Lufthansa Express Rail includes an advance seat reservation. Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. You can find out more about which cookies we are using or switch them off in settings. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. Selecting seats on Star Alliance partners booked on United award miles Your boarding pass in conjunction with a valid ID is valid as a ticket for the Lufthansa Express Bus. I have confirmed seats for those chosen seats weeks in advance. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Tipping for wheel chair assistance 6:02 pm. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. Generally the 3 flights/day on the FRA-TLV routes are full. The preferred seating zone reservation can be done at the time of flight booking or any time after flight booking up until 52 hours (LH) / 48 hours (OS) prior to departure. Notably, while Lufthansa has adopted the tactics of its competitors, the fees are drastically higher. Turkish does the same. I was one of those die-hard LH fans for many, many years - but I'm done until they stop viewing their passengers as enemies and return to being a customer-centric premium airline. The amendment fee does not create an entitlement to the selected seat number or category. On the plane it was obvious that there were many open economy seats. Lufthansa seat selection - Air Travel Forum - Tripadvisor I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". I go to the gate agent and ask for help. Visit www.lufthansa.com for more information. If they don't go well there very well could be another strike. As Lufthansa described this option up until now: Of course, all the remaining seats can still be selected free of charge once check-in for the relevant flight begins, usually from 23 hours before departure. With other food airlines to choose from we will now avoid this airline. Those traveling Economy Light, the base fare, will now be randomly allocated a seat and have to pay to change this. So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. Lufthansa was a problem. Lufthansa has lost its good reputation as it used to be. Flights under Lufthansa flight numbers that are operated by Lufthansa or Lufthansa Regional (Lufthansa Cityline) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. Incredible. Lufthansas Economy Light fares dont include seat assignments in advance. To use our mobile site, please enable JavaScript. WTF MAN ? Please choose one of the following authentication options. You never know what it will be. Simply click on the white "continue without all seats" button to finish booking without adding any extra fees. A silly desperate attempt to grab a few more Euros from passengers. Lack of transparency, kind of blackmailing. Was very happy with this flight 9 years ago. >> Have you tried getting the PNR(record locator) for the Brussels (ta && ta.queueForLoad ? When I got on the plane, there was somebody in my seat. I can perhaps understand it for a basic economy ticket but not for Business Class. I will not travel Lufthansa next time seat selection policy is totally wrong. United provided the Lufthansa confirmation with my reservation. First off, there is a strike at German Airports today. Register your assistance requirements by calling tel. I avoid Lufthansa and Air France through their codeshare partners (United and Delta respectively) for similar problems with seat reservations I have had in the past, going back for many years. Hey there, I have to correct you on one thing: If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. You make changes to your journey and thus alter your route. Welcome to Ryanair no 2. On neither leg did we have the seats I originally selected. Re: Lufthansa seat reservations are not possible on this flight. Most helpful comments ( as chosen by the OMAAT community ). Revenue almost doubled to 33 billion euros Record results at Lufthansa Cargo and Lufthansa Technik Highest Adjusted free cash flow in company history Booking momentum remains strong at high average yields Passenger numbers more than doubled: Over 100 million passengers on board again New aircraft and new cabin interior for premium flight experience Further significant improvement of Adjusted . Cheap Flights, Airline Tickets & Airfare Deals | KAYAK were in the same boat - the closest thing to an explanation I got was that they did it this way to merge passengers who bought on Delta with AF, and they prioritized families with children to ensure they sit together. View and manage flight | Lufthansa If the load is relatively light, I would just switch seats after takeoff, unless they enforce a no seat change rule. After login, you will get an overview of all your bookings in your profile and you can manage these quickly and easily. Now, Lufthansa's biggest short-haul advantage remains that it flies in and out of Europe's biggest airports, which usually offer better connectivity and amenities. To contact Lufthansa Airlines customer service, you can call the number 1-844-822-0538. How and when can I reserve my preferred seat? Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. Please note, however, that for safety reasons there may be restrictions on your choice. Thanks Lufthansa. You can also filter for flights based on your budget, such as looking for cheap flights under $200 . (Easier said than done, my home airports are FRA and DUS.). Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. Sometimes, the price of a code share is less. If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. After 1.5 hrs. In reality, the differences between budget airlines and full-service ones keep reducing every day. Please note that, in principle, you are free to choose the seat that best meets your requirements. I sat out strike day when all flights were cancelled. 5 years ago. In the past when I have had the misfortune to fly Lufthansa in economy, I have been able to pay the seat fees in Euros by calling in. I also found out United and LOT dont talk to each other well.. Last fall I booked round trip SFO to Frankfurt via Lufthansa website, but was flying on United there and Air Canada returning. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. With a 180-degree recline, these seats can become flatbeds. But with this, they will soon be topping the charts. Lufthansa adds $35 seat amendment fee. My bags were stuck in Frankfurt. Lufthansa was a problem. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. and when leaving Germany they demand to see your entry stamp into the EU.. How to contact Lufthansa Airlines customer service. Any idea whether this will affect FTL/SEN/HON members as well? Also bought my choice of seats. The Senator Lounges are ok but often crowded. Shame on you Luftansa ! But that's not what is happening here. IF you booked on the Lufthansa web site then you need to call Lufthansa to get the PNRs for the other (ta && ta.queueForLoad ? Please contact the provider of the . Country and language selection; currently. Do LH or Star elites get to avoid this fee? Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any . more, You seem to have JavaScript disabled. In a bid to increase revenue, Lufthansa has introduced an 'amendment fee' for passengers looking to change their seat assignment. I've had previous issues similar to Jojo Rabbit's. "Punitive" seating is just one more reason I feel I made the right decision. Without the warning it took 1.5 hrs. Lufthansa HON Circle Members and Senators can reserve their seats in advance free of charge irrespective of their travel class. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445838', '');}, 'log_autolink_impression');Airline flight <<. Flights Hold for Free | Book Flights Now and Pay Later - Yatra.com Had similar issues with United / Lufthansa back then on flights to Europe, and never flew them again. After 1.25 hours of holding, it was explained to me that there was something amiss connecting my seats with the United reservation. Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. Lufthansa has added a new 25 fee to assign seats after check-in on Economy Light fares. Booked flight for my wife and myself from Charlotte to Munich via Lufthansa for a trip to Verona. What are Lufthansas Economy Light fares? any time. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. In such a case, you can change seats free of charge. This is taking profit at the expense of customers. Because you need your AC confirmation number. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. And when you calmly show them, they get annoyed, offer no thank you or apology, just stamp your passport without so much as any further acknowledgment. Lufthansa +1830299(3190) Group Reservation Number If you only want to purchase upgrades for some of the passengers travelling under one booking, please contact our Service Center. Others are not. The contract comes into effect with the electronic confirmation of the booking. I find them a pain, yet a necessary evil at times. Lufthansa Express Rail | Lufthansa Yes. I used that to log into the Lufthansa website in order to purchase a seat on the flight to Valencia. Sadly for passengers, it seems like the only thing to do is take a hard look at which flight to take and brace for a middle seat. Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. What more can you ask for? Please contact the provider of the flight in question. Done with code shares for now and Lufthansa . ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? You change your seat, but the new seat is cheaper or free of charge. As a Lufthansa First Class or Business Class passenger, seats are reserved for you in the train's 1st Class compartment. I travel standby so always get last minute seat assignments after every paying passengers gets a crack at it (now including these Economy Lite passengers), and their automated system is set up to assign the BEST AVAILABLE seat at the time the actual seat assignment is given. First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors.